FAQ

Due to high demand and because we source our products from overseas, processing time is up to 3 business days. You will be notified by email and receive your tracking number as soon as your order is shipped.

After receiving this email, it will take up to 6 working days for customers in Europe to receive your order.

For overseas customers in the USA, delivery is expected to take up to 8 business days

We only deliver to customers residing in Germany, Austria, the Netherlands, Belgium, the USA, the United Kingdom and Switzerland.

Orders are only possible from these countries.

The owner of this shop is De Biasi und Leideck GbR. We are happy to answer any questions, suggestions or complaints you may have.

You can contact them as follows:

• Email: FixingyourProblems@web.de
• Phone: +49 176 53870699
• Post: Paracelsusstraße 59a, 42549 Velbert, Germany

We currently offer PayPal as the only payment method as we are currently working on integrating more options. We would like to offer you a wider selection soon and thank you for your understanding.

With PayPal you benefit from fast and secure processing, which is valued by millions of customers worldwide. If you have any questions, we are always happy to help.